Jumping is fun and healthy. But make sure you jump safe! It's a sport, and that means you could get hurt. To keep the risks to a minimum, but also to keep jumping fun for everyone, we have some rules that we all stick to.
Your responsibility:
Read and understand the rules, watch the instruction video carefully, and follow the instructions of the Jump XL team. They also point out ways you could get hurt. After the instructions, you sign a waiver to show that you know the rules and know that there are risks associated with jumping.
Jump XL’s responsibilities:
All Jump XL’s trampoline systems are produced and assembled by Dutch manufacturer ELI Play. The equipment Jump XL uses is of the highest quality available in the market. After all: “Made in The Netherlands” guarantees top quality products.
The construction of our trampoline systems is based on the US ASTM F2970-13 standard and on the British PAS 5000 standard (which in turn is based on the US ASTM standard). Because trampoline jumping in trampoline parks like Jump XL’s originated in the United States (where the sector has been under development since 2014, and where the safety of visitors has the highest priority), the US law and regulations and standards are the best developed in the market. In addition, all Jump XL arenas are inspected by a government-approved inspection body.
Of course, we have taken the necessary measures to guarantee the safety of jumping in this new world in which social distancing is of great importance.
These measures are taken:
It is now mandatory to make an online booking in advance. This allows us to manage the limited capacity.
Do not forget to sign the waiver online. This also ensures that personal contact with our staff remains minimal.
To limit the crowds in the park, you can only enter the park no more than 15 minutes prior to your jump session.
We urge you to pay for the reservation online in order to keep personal contact with our staff to a minimum. If that is not possible and you want to pay in the park, then preferably contactless or with PIN.
We ask everyone to disinfect or wash their hands with soap and water at the indicated places, before and after jumping.
We have placed the seats in our food court extra far apart so that there is a sufficient amount of space and everyone can easily keep an 1.5 meter distance.
Our menu is temporarily simplified and we focus on take-away.
JumpFitness and JumpScool classes will not be given yet. The aim is to resume JumpFitness from 1 July. Keep an eye on our website for more info and updates.
We request that you change at home, as the dressing rooms are currently closed.
The park is equipped with signing and there are stripes on the ground at both the checkout at the entrance and at the checkout for the food court. We kindly request that you follow this signing, the directions of our staff and keep your distance when you stand in line.
We ask everyone with a cold (nose cold, cough, sore throat or fever) or when a person living with you has a fever to stay at home and book your jump session only when you and the person living with you feel completely fit again.
Click here to see the full protocol.
Check this webpage regularly for the latest updates
We kindly request you to follow up on these measures. Only by doing this all together, we can ensure that we can jump and have fun in the Jump Arena!
Getting hurt at a Jump XL trampoline park is highly unlikely. According to the internal safety and incident measurements that Jump XL conducted in the period from 2014 to 2018, our safety score is higher than 99.9%. That means the chance of injury is minute.
The safety of our customers is guaranteed by the constant, competent supervision of our professional and well-trained supervisors. Our visitors also have to attend a mandatory safety session given by our supervisors, who then ensure that everyone actually complies with these safety instructions in the arena. In addition, our parks meet the highest safety standards; all of our trampoline systems are produced and assembled by a Dutch manufacturer. After all: “Made in The Netherlands” guarantees top quality products.
Sadly we can’t remove all the risks: after all, there will always be a small risk of injury while people play sports and games. Everyone who works for us has completed compulsory emergency training and a mandatory emergency response course, so we can guarantee the safety of our jumpers should they get involved in an incident after all.
Jumping in our trampoline parks is voluntary and completely at your own risk. We expect you to follow our instructions and the safety rules. These are explained to you when you enter our Jump XL venue.
The rules in the Jump XL trampoline parks are for your own safety and that of others. These are the most important rules: