About us

Safety

Safety

Jumping is fun and healthy, but make sure you jump safely! As with all other sports, there is the risk of injury. To minimise this risk while keeping jumping fun for everyone, there are a number of rules we all need to follow.

What you need to do:
Read and understand the rules, watch the instruction video carefully and follow the instructions of our Jump Masters. This way, you will know how to avoid the risk of injury. Sign the online Waiver (which is a ‘Liability and Release’ form), showing that you are familiar with the rules and risks associated with jumping.

What we do:
All of Jump XL’s trampoline systems are produced and assembled by renowned Dutch manufacturers (ELI Play and BigAirBag®). The equipment Jump XL uses is of the highest quality available in the market.

The design and construction of our trampolines are based on the American ASTM standard and British PAS 5000 standard. Trampolining and trampoline parks like Jump XL originated in the United States. Since 2004, the sector has developed continuously, and the safety of visitors is a priority. As a result, American legislation, regulations and standards are the most advanced in the market.

Finally, all Jump XL trampoline parks are approved by inspection authorities authorised and certified by the government. In the Netherlands, these include: Keurmerk Instituut and TüV.

The WAS certificate
All Jump XL trampoline parks comply with the legal provisions of the Decree on the Safety of Fairground Rides and Games (Warenbesluit Attractie- en Speeltoestellen, WAS). The WAS certificate guarantees that our trampoline parks meet the relevant safety standards, meaning any safety risks have been ruled out or limited to an acceptable level.

We have ensured:

  • The safe design and production of the equipment.
  • That the equipment has the appropriate documentation and inscriptions.
  • That the equipment have been approved by an authorised inspection authority, such as TÜV Nederland.

Safety
Jumping at a Jump XL park is extremely safe. According to the internal safety and incident measurements carried out continuously, our safety score is higher than 99.4%. That means that the chance of injury is minimal.

The safety of our customers is guaranteed by the constant, competent supervision of our professional and well-trained Jump Masters. Our visitors also have to attend a mandatory safety session given by our Jump Masters, who then ensure that all jumpers follow these safety instructions in the Jump Arena.

All the same, we can’t eliminate all associated risks. After all, there will always be a small risk of injury and incidents in sports and physical activities. Everyone who works for us has completed compulsory emergency training and a mandatory emergency response course, so we can safeguard the safety of our jumpers should they get involved in an incident after all.

Rules

Jumping in our trampoline parks is voluntary and completely at your own risk. We expect you to follow our instructions and the safety rules. These are displayed clearly when making an online booking, at the entrance to our Jump XL park on signs and TV monitors, and upon entering the Jump Arena. The rules are for your own safety and that of others. We list them for you bellow:

Before jumping:

  1. Watch the safety video and/or carefully read the safety instructions.
  2. Everyone aged 18 years and older needs to sign a Waiver. The responsible parent or supervising adult needs to sign the Waiver for children aged 1½ to 17 years.
  3. Free Jumping is open to all jumpers aged 7 years and older. For children aged 1½ to 6 years, there are special Mini Jump hours.
  4. Jumping is not allowed if you have a medical condition, are pregnant, or weigh over 120 kg.
  5. Jumping is only allowed when wearing Jump XL jumping socks, which have special anti-slip soles.
  6. Wear appropriate (sports) clothing, remove all jewellery and belts, and empty your pockets. Do not take any hard or sharp objects with you on the trampolines, but store them somewhere safe.
  7. Do not consume alcohol, drugs or medicine before jumping.

General safety rules in the Jump Arena:

  1. Follow the instructions and rules of our staff members at all times.
  2. When jumping on the trampolines, always land on both feet, knees slightly bent, or land on your buttocks or back.
  3. One jumper per trampoline is allowed at a time.
  4. Jump in the middle of the trampoline as much as possible and do not land on the sides (padding).
  5. Be considerate of other jumpers. Only do tricks and stunts if there's enough space.
  6. Do not summersault from one trampoline to the next, as this increases the risk of landing on the padding and injuring yourself.
  7. If you fall, try to keep your arms close to your body and hold your chin on your chest. This may prevent injury to your arms, shoulders and neck.
  8. It is not allowed to run, push or play tag.
  9. It is not allowed to have physical contact with other jumpers.
  10. Resting or chilling is to be done outside the Trampoline Arena, not on the trampolines.
  11. Do not climb over barriers or in the nets.

Safety rules for specific zones and attractions

  1. The long, black trampoline always has right a way. Please watch out for any jumpers on the track before crossing this trampoline.
  2. Do not do any tricks like a summersault when jumping in the foam pit or on the BigAirBag®; always land on your buttocks or back here.
  3. Only jump into the foam pit or onto the BigAirBag® after the jumper before you has left the area.
  4. After safely landing in the foam pit or on the BigAirBag®, leave the area as quickly as possible so as to prevent the next jumper from jumping on top of you.
  5. Don’t throw the foam blocks.
  6. The balls in the Dodgeball Arena and the Slam Dunk area are only to be thrown, not to be kicked.
  7. Don’t hang from the slam dunk baskets for more than 1 second.

The Waiver

This is the Liability and Release form.
Please note that before jumping, you must sign the Liability and Release form, also known as the Waiver. This states that you are aware of the risk of injury when you use the trampolines and agree to the fact that you are personally responsible for your own safety. Jump XL cannot be held liable for any bodily injury, loss and/or damage to your property. You can sign this Waiver online after buying your tickets. This is the easiest and fastest way of signing the Waiver and will save you time when you check in at the cash register. If you were unable to sign the Waiver before your visit, you can use the computers at the Waiver station located at the entrance to the park to do so. In that case, we advise you to be present 30 minutes before the start of your jumping session.

The Waiver online signed remains valid for one year, so you can also already sign it for any future jump sessions:

Sign waiver

Be aware that this is a very important document. Read through it carefully before signing.

Contents Waiver

I am at least 18 years of age and will be taking part in intensive and physically demanding trampoline-related activities (hereinafter referred to as ‘activities’) offered by Jump XL.

I accept that there is a real chance of injury when participating in these activities.

To reduce the risk of injury, I agree to follow all safety instructions that have been provided to me and to follow the instructions of Jump XL staff members before and during the activities.

I am personally responsible for my own safety and that of the children (aged 1½ to 17 years) under my supervision. I will make sure that they read, understand and follow the safety instructions.

I declare that, if I do not have parental authority, I am older than 18 years and have the consent of the minor’s parent(s)/guardian(s) to sign the Waiver (the liability and release form).

In the event of an accident, theft or loss caused by me or the children under my supervision, I accept that Jump XL cannot be held liable for direct or indirect loss, damage and/or injury resulting from participation in the activities (except in the event of serious negligence on the part of Jump XL).

I declare that neither I nor the children under my supervision have a medical condition (including pregnancy) that could more easily result in an injury to myself, them or others as a result of participation in the activities. (If in doubt, ask the parent(s)/guardian(s)).

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